🔒 Internal Handbook — confidential. Do not share links or content with anyone outside G-Starlink.
MarketingGoogle Ads

Google Ads

Account structure

  • MCC account: G-Starlink
  • Sub-accounts: per major market (AU, US, EU, UK, etc.)
  • Billing: [TBD — document current billing setup]

Campaign taxonomy

Document current campaigns here. Suggested naming convention:

[Market]-[Campaign type]-[Product line]-[Audience]

Example: AU-Search-JapanESIM-Travelers

Campaign nameMarketTypeBudgetStatus
Fill in

Conversion tracking

  • GA4 + GTM installed on gstarlink.com
  • Purchase events firing correctly (as of [date])
  • Enhanced conversions: [status]
  • Server-side tagging: [status]

Known issues

  • MCC/MCA restructure caused temporary performance dip; trending back to baseline
  • Currency bug on AU checkout may have suppressed conversion attribution for some orders

Optimization checklist

Weekly:

  • Check search term reports for each campaign — add negative keywords
  • Pause ads with CTR < 2% (unless strategic)
  • Review quality scores

Monthly:

  • Compare cost-per-acquisition vs customer lifetime value
  • Audit ad copy freshness (refresh anything running >90 days)
  • Reallocate budget to winners

Quarterly:

  • Full account audit
  • Competitor research (who’s bidding on our brand terms?)

Who has access

Only people with a legitimate need. Removal when they leave (see credentials policy).