Organization
Three locations
G-Starlink operates from three locations, connected asynchronously.
| Location | Time zone | Primary function | Key systems |
|---|---|---|---|
| Melbourne 🇦🇺 | UTC+10/+11 | Strategy, product, B2B relations, finance | Shopify, B2B Partner Portal, supplier relations |
| Beijing 🇨🇳 | UTC+8 | Engineering, content, SEO, analytics | OMS, chatbot, Shopify theme, Google Ads |
| Bali 🇮🇩 | UTC+8 | Customer service, fulfillment, social media | WhatsApp/Instagram support, Tidio, order processing |
Core collaboration window
10:00–14:00 Beijing/Bali time (which is 13:00–17:00 Melbourne in AEDT, or 12:00–16:00 in AEST). All staff are expected to be responsive on Slack during this window. Outside this window, async updates are the rule.
Roster
Fill in real names and Slack handles as people onboard to the handbook workflow. Until then this table is a placeholder.
| Name | Location | Role | Slack handle |
|---|---|---|---|
| Ray | Melbourne | Founder / CEO | @ray |
| TBD | Beijing | Engineering lead | |
| TBD | Bali | Customer service lead |
TODO
- Document specific person-level responsibilities per location
- Add an org chart diagram
- Define a RACI matrix for major decisions (pricing, new products, supplier changes)