Customer Support (2degrees Network)

Customer Support Contact Information

• 2degrees Customer Support for Mobiles Email: 2degrees@2degrees.nz
• Customer Care Availability:
  • Monday - Saturday: 8am - 8pm NZST
  • Sundays & Public Holidays: 10am - 8pm NZST

Phone Contact Information

• From Your 2degrees Mobile: 200
• From Within New Zealand: 0800 022 022
• From Overseas: +64 22 200 2000
• Telesales: 0800 022 055
• Outbound Sales: 0800 022 009

Important Note for Customer Service Team

• We purchase 2degrees products from a reseller who cannot assist with issues.
• If a customer encounters any problems, they must reach out directly to 2degrees support using the contact details above.
• If the customer is unable to contact 2degrees themselves, our customer service team may assist by reaching out on their behalf.
• Ensure that you document the issue thoroughly before contacting 2degrees to provide them with all necessary details.

Help Website

For additional support, visit: 2degrees Help Centre