Mission & values

Placeholder. Replace this with the real mission statement after a team discussion.

What we do

G-Starlink sells eSIM and travel SIM products to global travelers (retail, via Shopify/Amazon/eBay) and to resellers worldwide (wholesale, via the eSIM Hub partner portal).

Values we’re codifying (draft)

These are working drafts — update as the team discusses and agrees.

• Customer first. A traveler with no internet on arrival is a crisis for them. We respond accordingly.
• Handbook first. If it’s worth knowing, it’s worth writing down.
• Transparent by default. Internal information is visible to everyone in the company unless there’s a specific reason it shouldn’t be.
• Own the problem. When something breaks, someone owns it until it’s fixed. No passing hot potatoes.

TODO

• Hold a team meeting to finalize the mission statement
• Decide on 3–5 core values to commit to
• Each value needs 1–2 concrete examples of what it looks like in practice